Today (3/25/2013) I brought my car back in for service/warranty repair. I provided a list of the 12 items (see previous post) along with a link to this blog so the technicians can review the videos while attempting to resolve these "ghosts" in the system. I also contacted my CSM to let her know I had brought the car back in, where I brought it, and who the Service Advisor was that I spoke with.
The Ford dealership, once again, graciously provided me with a rental car (this time, a Toyota Corolla) while they work on mine. I was told to expect my car to be in the shop for at least 2 days.
Here's hoping they can resolve the issues. I will post results when I receive them.
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